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185. Frankfurt Airport Passengers Highest Users of Self-Service Bag Drop
According to the 2012 SITA/Air Transport World Passenger Self-Service Survey, passengers using Frankfurt Airport are very keen on using self-service. Frankfurt leads the way with the use of self-bag-drops, for example, as well as self-service check-in. However, because Frankfurt is so advanced in its use of kiosks and web check-in, interest in the use of mobile phone functionality
186. Who Do Cabin Crew Think is the Perfect Passenger?
A survey of more than 700 international cabin crew members in 85 countries by global travel search site Skyscanner has revealed their perfect airline passenger. The perfect passenger according to cabin crew is male, he travels alone for pleasure rather than business, is in his 30s and travels in economy class.
187. Hong Kong Sevens Gives SAR Massive Economic/Tourism Boost
Findings from the official Hong Kong Tourism Board survey of spectators at the 2011 Hong Kong Sevens indicate that the Cathay Pacific / HSBC Hong Kong Sevens is a major factor in promoting economic activity and tourism in Hong Kong. The Hong Kong Sevens 2011 attracted over 20,000 international visitors to Hong Kong, who not only generate a significant economic benefit, but also tak
188. Hospitality Revenue Management Professionals Weigh In on Industry Issues at IDeaS Client Summit
Hospitality Revenue Management Professionals Weigh In on Industry Issues at the IDeaS Client Summit. IDeaS Revenue Optimization, a provider of hospitality revenue management and optimization solutions and services, has released results from a survey of hospitality industry revenue managers conducted at its IDeaS for Success Client Summit, held at Fairmont The Queen Elizabeth Hotel
189. Airports Focus on Technology to Improve Passenger Experience
The 8th annual SITA Airport IT Trends Survey, co-sponsored by Airports Council International (ACI) and Airline Business, tracks airport technology trends. It is based on responses from almost 100 airport operators, representing the views of 198 airports, including more than two thirds of the top 100 airports by revenue, responsible for 43% of global passenger traffic.
190. Ethical Shopping Across Asia Pacific Remains Strong
According to the survey Thailand, the Philippines, Vietnam, Indonesia and China have a greater willingness to pay more for items that are environmentally friendly, observe fair trade principles, or where a percentage of the item is donated to a good cause, as compared to their counterparts in New Zealand, Australia and Japan. However, between 2009 and 2011 the only increase in cons
191. Business Travelers Prefer Cards to Cash
Business Travelers Prefer Cards to Cash. Carrying less cash means less risk while on holiday according to 42% of respondents interviewed as part of Visas latest Travel Smart survey. This is one of the main reasons given for those who prefer cards to cash as their primary payment method when overseas.
192. Airlines Investing in the Internet of Things
A major revolution in the passenger experience is set to emerge over the next three years as airlines invest in the Internet of Things (IoT). According to the SITA 2015 Airline IT Trends Survey, the vast majority of airlines (86%) expect that the IoT will deliver clear benefits in the next three years and already more than one third (37%) have allocated budget to it. The results

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