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9. Malaysia Airlines Launches Chatbot on Facebook Messenger
Malaysia Airlines has launched MHchat, a new feature which helps travelers book flights and pay through the popular social media app, Facebook Messenger. Developed by Amadeus with Malaysia Airlines as its pilot customer, the Amadeus Chatbot for Airlines is a new solution designed to make it easier for travelers to book flights, retrieve bookings, and ask questions through a social
10. Scoot Expands Role of Chatbot Marvie
Scoot this week launched a transactional chatbot, named Marvie, on its Singapore Facebook page via Facebook Messenger. Coinciding with the one-year anniversary of the merger of Tigerair into Scoot, Marvie can process transactions and respond to customer queries.
11. Are Blogs, Facebook & Other Social Media Replacing Travel Publications?
Are Blogs, Facebook & Other Social Media Replacing Travel Publications?. On 12 March leading figures from politics, the media and the travel sector will meet at the first ITB Berlin Media Summit to discuss issues concerning the future of communications in the tourism industry. How will travellers and tourists of the future obtain their information? Will the role of the traditional
12. Riande Hoteles Drive Bookings with New Mobile Site and Facebook
Riande Hoteles, with two locations in Panama City, Panama is now able to offer reservations on mobile devices and Facebook through tools provided by Pegasus Solutions. Both hotels have launched mobile sites using OpenFlex from Open Hospitality, a division of Pegasus, and have leveraged the OpenView booking engine to capture Facebookings.
13. Delta Launches Social Media Ticket Window
Delta Launches Social Media Ticket Window. Delta's Ticket Window allows any of Facebook's 500 million users to complete a full travel booking using a dedicated tab without navigating to delta.com. Delta plans to expand its Ticket Window to other sites, including online banner ads to allow full booking capabilities within the airline's advertisements.
14. New Report Examines Growing Impact of Social Media for Online Travel
Facebook may be a general social networking site, but its influence on travel planning and even purchasing appears to be on the rise. A new report by travel industry research authority PhoCusWright reveals that not only is the social networking behemoth delivering more direct referrals to travel websites, but the rate at which those referrals become purchasers is outpacing some tra
15. Myanmar to Promote Revamped Website and Social Media Channels at WTM 2017
Myanmar Tourism Marketing is in London to promote its completely revamped social media channels at the World Travel Market (WTM) next week. The updated national website for consumers includes information on destinations, festivals, blogs and more. A YouTube channel, twitter account, Instagram and a Facebook page have also been integrated as a social media strategy that focuses on k
16. New Baggage Allowances on Korean Air
Korean Air has launched a ticket booking option on its Facebook fan page. Savvy social media users can now conveniently book tickets on all Korean Air’s international flights and find the best deals available online. In addition, from 31 May 2012 (based on ticketing date), Korean Air will convert its baggage allowance system from the previous Weight System, to Piece System, which w

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