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9. British Airways Refurbishes First Lounge in London Heathrow’s Terminal 5
British Airways has refurbished its First lounge in London Heathrow’s Terminal 5. The refurbishment includes brand new furniture and carpets, re-sanded, waxed and polished extensive oak wooded floors, and more power outlets to charge phones, laptops and tablet computers.
10. British Airways Revamps Concorde Room at London Heathrow Terminal 5
British Airways has revamped its flagship Concorde Room at Heathrow Terminal 5. The refurbishment to the airline’s exclusive lounge included re-upholstering furniture and adding new feature pieces to the room, all of which are illuminated by hand-blown glass lighting with bone linen shades and ochre silk linings.
11. London - Heathrow Rail Services to Increase
London Heathrow, Transport for London (TfL) and the Department for Transport have agreed to boost integrated rail connectivity to the airport, including the addition of two new Elizabeth line trains per hour serving Terminal 5 from December 2019.
12. British Airways to Trial AI-Powered Robots at London Heathrow
British Airways is to trial AI-powered autonomous robots at London Heathrow Terminal 5 next year. The robots, from tech company BotsAndUs, are programmed to interact with passengers in multiple languages using the latest translation technology to answer thousands of questions, including real-time flight information.
13. British Airways Using AI to Enhance Airside Operations at London Heathrow
British Airways is using artificial intelligence to enhance its airside operations at London Heathrow Terminal 5. Using a network of cameras set up around the aircraft stand by technology start-up Assaia, an alumni of British Airways’ parent company IAG’s Hangar 51 start-up accelerator programme, artificial intelligence is employed to compare live footage of the complex turnaround
14. Hawaiian Airlines Partners New York’s JetBlue
Hawaiian Airlines and New York’s JetBlue Airways have entered into a partnership agreement that will make it easy for travelers up and down the East Coast to enjoy the Hawaii travel experience. Mark Dunkerley, president and CEO of Hawaiian Airlines, and Dave Barger, president and CEO of JetBlue, signed the agreement at JetBlue’s Terminal 5 at John F. Kennedy International Airport a
15. British Airways investing over £25million on New Airport Vehicles
British Airways investing over £25million on New Airport Vehicles. British Airways is to invest more than £25million on a new fleet of 550 airport vehicles as part of its move to London Heathrow's Terminal 5 in March 2008. The new vehicles will replace older models and will help the airline to reduce its ground emissions at Heathrow and improve its punctuality performance.
16. British Airways Using VR to Promote Upgrades
British Airways is using virtual reality technology at check-in desks at its home at London Heathrow Terminal 5 to show passengers what it’s like to fly at the front of the aircraft. After taking the 360° tour of the Club World cabin, customers who like the look of the additional space, the lie-flat seat, The White Company bedding and restaurant-style dining can choose to upgrade t

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